The "STAR RATING" average is based on ALL PROPERTIES, not just one or two favorites.  
Our greatest resource is YOU, our guest! 
We strive to make even the smallest changes based specifically on the needs and feedback of our guests. 
We "strive for 5" in all of the following areas:
  • Accurate Listings - What you see is what you will get!
  • Clean Accommodations - Your property will be clean and fresh upon arrival with all immediate necessities provided so guests can begin their vacation the moment they walk in the door.
  • Thoughtful Provisions - We want you to immediately feel welcome and at home as soon as you open the door.
  • Helpful & Informative Communication - Our communication is based on years of answering questions and providing assistance.  If you have a question that has not already been answered just ask!  After that, it will likely get added to the list for the next guest.
  • Prompt Friendly Service - If you need us, we will be there to help you ~ just ask.
If we fall short in any of these areas, we want to know immediately so it can be remedied. 
Things happen - and it is our greatest hope that you will communicate with us.